FAQs

Your Most Commonly Asked Questions, Answered!

1. What types of products does Boomaze sell?

   • Boomaze offers a wide range of products across various markets including electronics, home goods, apparel, and more. Our product catalog is continually changing to meet the diverse needs of our customers.

2. How do I search for a product on Boomaze?

   • You can search for products by entering keywords into the search bar at the top of our homepage. You can also browse products by category. Filters are available to refine your search based on different attributes like price, brand, and ratings.

3. What payment methods are accepted on Boomaze?

   • Boomaze accepts several payment methods including credit cards (Visa, MasterCard, American Express) and PayPal. All transactions are secure and encrypted.

4. How can I track my order?

   • Once your order is placed, you can track its status going to our My Order page. You will receive a tracking link in your shipment confirmation email.

5. What is Boomaze’s return policy?

   • We offer a 30-day return policy for most items. Products must be returned in their original condition and packaging. Some items, such as perishable goods, are not eligible for returns. Please check our return policy on the website for detailed information.

6. How does Boomaze handle shipping?

   • We ship to most locations worldwide. Shipping costs are currently free for all orders. Estimated delivery times will be provided at checkout.

7. Can I change or cancel my order after placing it?

   • We cannot guarantee your order can be changed or cancelled after you order is placed. However, please contact our customer service immediately if you need to make a change or cancel your order.

8. Does Boomaze offer any loyalty programs or discounts?

   • No, we do not currently offer a loyalty program.  However, we regularly offer our products at steep discounts so keep a regular eye on our website for amazing deals.

9. How can I contact Boomaze customer service?

   • Our customer service team can be reached via email, our contact page form, or live chat. Visit our 'Contact Us' page for more details on how to reach us.